I graduated from college with a bachelor’s degree as a student in F-1 status. Prior to graduation, I applied for optional practical training (OPT) and received a job offer in another state. …

… A few days after I moved to the new address, I notified my DSO and the USCIS of my new address and kept checking the USCIS online case status for my OPT application. It has now been several weeks since the case status changed to saying that my OPT application was approved and my new employment authorization document (EAD) card had been sent, but I never received it. When I called USCIS Customer Service to report this problem, I was told that the EAD card was probably lost in the mail. What should I do?

Answer

You should file a new I-765 for for “replacement of a lost employment authorization document.” With your application, you may want to send a copy of the I-797 receipt notice for your initial OPT application, a screenshot of the case status online, and a cover letter explaining your request. You should also submit the filing fee and follow the other general I-765 instructions for the filing location and the rest of the supporting documents. (03.Feb.2017)

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